PRIVACY
Privacy policy
This independent Malaysia information site does not process Cainiao accounts, parcels, delivery addresses or payments.
Google Analytics & Microsoft Clarity
Only after you consent, Google Analytics and Microsoft Clarity help us understand visits, clicks, scrolling and technical issues. Clarity masks form content while creating heatmaps and session replays.
Consent and withdrawal
Analytics is off by default. Rejecting it does not affect site functionality, and you can change your choice at any time.
Retention
Microsoft normally retains session playback data for 30 days and aggregated heatmap data for 9 months.
Privacy and support contact
For privacy or site-support questions, contact: support@cainiao.my